Member Services
ACQ offers to members the following:
COMMUNITY CARE
The ACQ Community Care unit provides information and advocacy on a range of issues affecting Community Care providers including, Community Care Packages, Home and Community Care Program, National Carer Respite Program, Statewide Day Therapy Project Network, Each and Innovative Pool Projects, Veteran Programs, Carers Programs and Volunteers.
The Community Care unit also provides a voice to Queensland providers of Community Care programs in the ACSA National Community Care Committee and Consulting Services to ACQ members.
RESIDENTIAL CARE
The ACQI Residential Care section provides advice and advocacy to providers of residential care on issues affecting their services. These include day to day operational issues, RCS, Aged Care Accreditation, Building Certification, Clinical Care issues and liaison with regulatory bodies and government departments on behalf of members. This section also provides consultancy services and assists consumers dealing with residential care issues.
RETIREMENT LIVING
The ACQ Retirement Living Stream offers advice and advocacy to operators of retirement village and rental accommodation for the aged on issues affecting their services including retirement village accreditation, financial issues, management, operations and resident services and legislative matters. The Retirement Living Stream assists in promoting retirement villages and aged rental accommodation to consumers and provides information to consumers on their rights and responsibilities.
Through ACQ’s links with ACSA, Queensland members have a voice on the ACSA National Housing and Retirement Living Advisory Committee.
RURAL & REMOTE
The ACQ Rural & Remote Member Services group provides information, networking opportunities and advocacy for those aged care providers that operate in rural and remote communities and to those providing services to culturally and linguistically diverse and Aboriginal and Torres Strait Islander communities. This section liaises with and links together the community care, retirement living, and residential care sections, as well as with the ACQ training division, to offer a complete service to a diverse group of largely isolated facilities.
This section also supports geographically isolated groups on the ACSA National Rural and Remote Working Group.
