Aged Care Queensland

What can I expect to receive as a resident?

Security, companionship, less worry with household maintenance and more time to enjoy leisure pursuits are just some of the many reasons people decide to move to a retirement village. Retirement villages can offer you all of the above along with a number of services and use of facilities.

You should expect to receive 24-hour emergency assistance, which enables you to access assistance in the times of an emergency; day-to-day village administration and management, consisting of staff experienced with the retirement village sector; general village maintenance and gardening.

Many villages also offer residents the use of a number of community facilities such as a community centre or clubhouse, pool, landscaped gardens, games room, library, gymnasium, spa, craft/activities room, bowling greens, putting greens, games room and cinema room. You are able to use the communal facilities as often as you like. Some villages also have user pays services such as beauty salons, specialist consulting rooms (e.g. podiatry) etc.

The cost for these services is set in the village budget, which is designed to note the income received from services charges and the estimated expenses to provide the services and facilities of the village. The village budget is reviewed with the introduction of the new financial year. The operator of the village must consult with residents in determining the costs of the services.